Refund policy

At ANIVA, we want you to be satisfied with your purchase.

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

- The item must be unused and in its original condition

- The item must be returned in its original packaging

To start a return, please contact us at: aniva.help@outlook.com

Once we receive and inspect your return, we will notify you of the approval.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item is defective or damaged.